Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We ship to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of yourekst (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourekstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We ship to over 200 countries around the world depending on your selected shipping method*
*with some exceptions
Will I be charged any customs or duties fees?
It will depend om your home country customs regulation.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@yourekstore.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@yourekstore.com
Good quality, let's see what will happen in time
Bashkiria reached in 10 days. Smells like leatherette, although the store is God that it is natural. No skin sample put, although claims that it should be. Searched everything, no him. Of the pros: Roomy, comfortable, the seller is very sociable. But I do not know how quickly it is lost and expensive for leatherette. Perhaps I'm mistaken, but the smell is just like kozhzam.
Everything is great! The wallet is soft and comfortable. Delivery in 8 days by courier. Thanks to the store for the promptness and accurate description!
This is what i expected - beautiful and soft wallet. Thanks for very fast delivery - it came from Estonia to Lithuania in 2 weeks or faster.
Super!!!
Genuine Leather! Excellent quality! I recommend to everyone
Wonderful purse! The color corresponds to the photo, many compartments for cards, smooth locks. Convenient fastener on the buttons. I am very happy with the order, thank you!
Good product
The wallet is excellent! Got me for 1 cent, I did not understand how I could grasp))) lucky! I already have a similar purse, only burgundy color, bought from others. Seller. Therefore, I was very pleased, the perfect size and style for me. It is compact, with a bunch of card compartments. There was only such color in stock. It's pretty bright. Before MSK the parcel reached 54 days. Seller, of course, ☆ ☆ ☆ ☆ ☆
The quality is super, the goods came in 25 days. I advise
Shipping 5 days!!!! Sdecom. Took a second time. And this time did not like the rustling lining. The first time the purse was super!
Second time order and I am zachwycona :-) Very fast shipping (to Poland in two weeks). Really hot recommend and much health wish you:-*
Brought the courier to the door, everything is fine, leather, roomy
It's just like in the picture, it smells like skin a lot, it's very pretty, I got it for 0,01 and it's ta very well, I recommend the store is reliable. Send fast
Smells like skin, but Chet I doubt it's skin
Item description and photo corresponds. Packed in bubble wrap and beautiful box. Delivered quite quickly.
Very quickly brought, courier to the house. Satisfied
The wallet is cute. I did not expect the skin initially, so I do not bother with this question. Maybe it's pressing. Quality is not bad, there are a couple of small light spots-not painted well (the eye does not cut). In general, the purchase is pleasant, but there is no enthusiasm. In the photo in the reviews he seemed more beautiful to me. Bought on sale with a coupon for seven and a half dollars. For this money is normal, next year I will look at something else, if this is worn out. Delivery to Belarus-one and a half months.
Super purse!!! Very comfortable and beautiful! Recommend.
Thanks to the store. Great purchase. Despite the fact that the purse is not large, but very roomy. The skin is soft, the color is saturated.
Super. Thank you
Came quickly. Back home, leather, soft, dark red, roomy
Quality purse for your money. Neat. No defects. Delivery fast to the House sdek. pleased
The wallet is very good, really leather. For fans to fit a lot of cards and at the same time do not wear an inflated fat man the most correct option!
The order went 10 days, which pleasantly surprised. Delivered the courier to the house. Very compact and many departments for cards. Well packed, was in a box with a store logo.