Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We ship to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of yourekst (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourekstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product as expected, very good
Very good wallet, comfortable, beautiful, bad smell no, neatly packed, very fast delivery by courier to the door. thanks store and cdek! I recommend.
Everything like in the description and foto, it came very safety packaked (envelope and 3 plastic bags). Came after 4 weeks after ordering to Lithuania. Wallet has a bad smell, but i hope it will disapper. Thank you for the gift.
Chic gift for Dr
We bought my wife, I'm happy. Small and compact.
Ordered wallets the new year holidays, come fairly quickly, packed well in boxes and pupyrku all drive unit, there is the smell of leather, feels nice, quality koshelechki, fell short of expectations. Seller put a small gift. Thank You Very Much. Seller and shop recommend.
Nice purse. I ordered 1.05.20, received 19.05.20. Packing-Super, everything is good and neat. The store in the package left a gift, for which special thanks. The store is great!
Went oooooochen for a long time. But, as a result, it was worth it. Excellent packaging, neat box, very cute wallet, functional and roomy. Texture, color and quality of execution-very like. The store put the yuan as a gift, the real one. Very satisfied with the purchase.
The purse came for a week in Ryazan. He's cool, better than in the photo. I liked the color and style. The material is also normal, especially for this money. Even a small gift put, a trifle, and nice)))
The purse is beautiful, the order was tracked, came for a month, the store put a gift, a bracelet. thank you.
Mega fast delivery, 3 days, wallet is excellent for your money
All yak photos, smell is not much, sew River. Delivery mega schvidka two tight, zamovila 2.01 otrimala 15.01 on NP. I'm all right, uncle.
Very nice good wykończeni and pleasant surprise in the form of gift (chain with serduszkiem). Very fast delivery. RECOMMEND!!
Cute wallet, just like in advertising. thanks to the store for the gift. Very nice. Come quickly.
The product is perfect packaging above praise, the wallet corresponds to the description, the smell is not, the size is 10,5 cm by 10 cm, a little too small, the money paper climb, but with effort, on the back of the wallet Black Point, as a dent, very upset, in the parcel was a gift, thanks to the store
The wallet came quickly. Corresponds to the description and as in the photo. Plus the store sent a gift. Thank you
The purse came quickly, according to the description is the same. The purse is sewn well, the goods are happy.
Very nice little purse, just for a handbag cross-body. Smells like skin. I liked it.
Natur. Skin, to touch super
Wallet Super!!!
Not a bad wallet but few card slots and so everything is good thanks to the store
Ordered December 25, received January 11. Color-bomb!!! The quality is excellent. Both compartments are well fastened to the buttons. In the large compartment there are many pockets for cards, there is a secret pocket with a zipper. The goods even exceeded expectations. Many thanks to the store for the work and gift. Wallet, by the way, an excellent and symbolic gift. So I recommend the product and the seller...
Mega-fast shipping and delivery to Moscow (unlike other stores) for me is the perfect compact wallet, very functional and convenient despite its miniature. Seller-thank you!
The purse came 4 days before the Vladimir region, taking into account the holidays, super fast! Inside the skin, with the lacquer is not a natural coating. The color is very beautiful, dark cherry. The size in the folded form is 10 by 10 cm.
Wallet really liked. Chinese friend put the money. I will store in a purse for bait money. Recommend store and product!