Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We ship to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of yourekst (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourekstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pleasant soft leatherette. Stitched qualitatively. Looks great. I did not communicate with the store.
заказываю второй раз! в другом цвете! классная сумочка, как всегда быстрая доставка, чуть больше недели до МСК. цвет не красный, ближе к терракотовому. продавцу спасибо!
Excellent quality! Exceeded my expectations! Arrived on the schedule. Buy more times for sure
Very fast shipping to Spain. It is the ideal size to fit mobile purse keys and little more
Cool! And the color is very beautiful. Recommend)
The goods was delivered within 2 weeks from order. Handbags are made very carefully with attention to the smallest details. Highly recommend store and goods.
Delivery to Kemerovo region took 19 days by tracked track. It was packed in a cloth bag, all the fittings are wrapped, and the bag itself is placed in the mail bag. Although there was no air package inside the bag, it did not bounce. The quality is excellent: all the stitches are smooth, no extra thread, no unpleasant smell, all the zippers work without damages. Made of polyurethane. The material is soft, pleasant to the touch. Measurements of the product: height-18 cm, thickness-5.5 cm, Width-13 cm. The strap is adjustable. Two compartments in the bag. In the first compartment there are departments for cards, in the second-for mirror/powder and so on. Despite its size, the handbag Overy roomy. I didn't even expect it. Easily accommodates phone, cards, passport, keys, powder, comb, napkins, lipstick and still there is room to put something there.
Many thanks - great product, very nice!
Corespond well to the description
The order came very quickly, literally in a week. In the delivery itself, the arrival of 08.09 was written. But got 30.08. Handbag is of course small, but my phone honor 20 pro in the case fit quietly. What most pleased this locks. They're just perfect. The bag itself is also quality, the material is pleasant
Great. I bought the second one already. one mother, the second daughter
I did not sell it. Zamovlennya viconano dugé shvidko, and shvidko is rolled out) at the Ukraine delivery of Bula Novu poshtotototo
Handbag fairy tale! Quality on the level, color fire!
Soft skin, perhaps leatherette, neatly sewn, nice color ..
Сумочка замечательного качества, очень понравилась не только мне, но и девочкам на работе, они хотят такую же. Покупала для прогулок и поездки в отпуск, после поездки дополню отзыв.
Great thing! Riding on a bike with her just right.
It came faster than expected !! The product itself in great shape. Very happy with it! It works my purpose !
Very cool bag! My daughter walks with her without removing)))) the quality is excellent! The parcel was tracked!
Excellent quality. I'm happy. There are pockets for cards.
Sehr schön danke.
Прелестная маленькая сумочка, есть отделения для карточек, для мелочей, цвет розовато- сиреневый, очень нежный
Very good quality.. so nice
Заказала 17.07.20 получила 3.8.20 доставка всего 12 дней очень быстро, Челябинская обл магнитогорск, сумка класс все как на фото цвет бежевый красивый, брала для прогулок с ребёнком положить ключи, телефон, салфетки, очень вместительная. Под любой стиль. Качество тоже на высоте, телефон 18 см входит без броблем, и ещё кому важно, мне очень, замки с право на лево открываются для меня это прям важно было.