Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We ship to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of yourekst (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourekstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Soft, comfortable, stylish. Huawei p30light's phone is getting in.
I liked the bag, the delivery is fast, the store and I recommend it.
Very pretty torebeczka. Holds Phone 6 inch. Recommend. For shipment to Polish czekałam OK. 2 weeks.
Fast, great bag
Great but a little small
The order came quickly, the handbag is neat, sewn perfectly, only the phone and cards are included.
Hello to all! The first time the parcel arrived in less than a month. Thank you for that! The handbag met the expectation. Not skin, of course, but quite pleasant quality. There was no smell. As you can see in the photo, there are enough cards, the phone Honor 9, even tried in the case, keys and still remains a place, but a little. Closes perfectly, the strap is long enough. The carabiners are very strong. Thank you. Recommend!!!
The handbag is wonderful. Neatly sewn, threads do not stick out, there is no foreign smell. Recommend.
Yakyust superova!!!! The trough of the dark, the night in the description, ale ce vaughno KLOV. Recommend!!!!
Very cool just like in the picture
very nice product, well packed... it took longer than 2months to get it in to EU-slovakia :o((((
Handbag norms, as I wanted purely under the phone and cards, but also holds a bottle of perfume and some of the cosmetics
Cool handbag, as in the picture, money and phone is placed))
Very good quality. Well finished and very beautiful. Sending very neat. I recommend ++++
I am very glad. Zamówię more other color handbag.
Class handbag, I'm pre-war
The article corresponds in all respects to its description. (from or the 5 stars) However, it is not suitable for my laptop. Indeed, it must not exceed 15 cms in height. As for the wait, we can not do better because I did not wait more than a few days. There is responsiveness and the object arrives well packaged.
Has arrived in the declared time, all clearly
The handbag is just amazing. Description corresponds. I recommend to buy.
It's been three weeks. Handbag is excellent!!! The skin is soft, it is made neatly!!! Strap adjustable. A great thing when you do not want to burden yourself with a bag, and under the hands you need just a few necessary things... phone, cards or just some necessary trivia. Very grateful to the store.
Dream bag. It's exactly the same as in the description. The store is sociable.
Looks good
All as in the description, the goods are satisfied, thank you. The store quickly sent.
Mega fast delivery in 9 days on site. Dziekuje and pilecam.
I reached the family in a month's parcel. Bag as in the photo. Color saturated. There are little places in the purse. For weaving and keys just right