Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We ship to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of yourekst (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourekstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received the order! I order not the first wallet, quality and price is always on top! Especially I want to note the fast shipment and delivery: To the Vologda region for 2 weeks! And this is during the quarantine... Even before the pandemic, orders did not come so quickly. Excellent!!! All health!!!
Purse is excellent! Fully corresponds to the description. The store promptly sent a parcel, straight on the day of the order! And two weeks later the parcel was at the receiving place! Beauty! The purse is not big, but very comfortable! The quality is excellent, neither where nor what sticks out! In general I recommend the product and the seller!
Spot-9 seconds of sin lighter-thin skin. The cat liked it.
The purse is simply chic, I ordered two, Black and Brown, both are the same, differ only in color. At the bottom of the photo of a black purse, with brown everything is also good. Order delivered in 20 days. All bills go out normally. Made of genuine leather.
Super
I order not the first time. Product quality, I recommend.
This is my second wallet. The first took herself recently in burgundy color. Compared them, in brown skin a little harder. Since the purse is unisex, Brown bought for her husband. He really liked, small, comfortable. All the necessary documents and cards are placed. The store is reliable.
Thank you, delivery fast, leather, small but functional: 3 compartments with a zipper and 3 just compartments, a place for cards and photos!
Came the goods quickly, tracked at all stages of delivery so communication with the producer was not needed. Description corresponds.
My order was sent to Novosibirsk, and I live in the city of Kuznetsk of the Penza region. The dispute closed the money did not return. I am very not happy, I did not think it would be so. In general, everything is bad.
It arrived in 42 days during the outbreak. The product is very beautiful and good quality. Much nicer than the pictures. I recommend it.
Very good product! The description is correct. I'm satisfied with my purchase.
Nagy úgy tűnik, hogy tényleg bőr. Jó a tapintása nem az kellemetlenül merev.
Very good genuine leather wallet, already this is the third I buy, for gifts and very happy
Did not communicate with the store Super wallet, good leather, fast delivery
It came even faster than I expected, until Voronezh in 2 weeks.!
Nice purse. I got to Vladimir in 16 days. I do not regret a gram that I bought.
very good
Qualitatively and inexpensive
Nice Product
Generally the good credit debit card is very much the card pockets are insufficient but I advise you to print the image and use well that you will print in the wallet
Super, my husband liked it. Real skin. Recommend
prompt delivery good product.
Thank you very much to the store for the goods and very fast delivery.
The wallet is as pictured and described. Seems decently sewn, will see if it lasts. The smell went away after a few days. I'd personally prefer a darker color, it doesn't quite match, but it's ok. Delivery took 26 days. Didn't communicate with the store as it wasn't necessary. All in all, I can recommend a purchase.