Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We ship to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of yourekst (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourekstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Handbag fire. Quality is excellent
Plenty of room for my needs, nice looking crossbody bag and exactly as described.
Bag quality without smell. Everything is sewn neatly. For the phone, I would say more, I'm not enough. But the store still thanks for the quality goods. Selling, too small very much. Bought a picture, how so much is placed there!
The product is equal to the photo article
It's very nice, I arrive just on the 60th day It was worth the wait.
Delivery is fast, about 2 weeks. The quality is excellent. Looks like in the photo. I recommend.
Super mini handbag!!!!
It came in two months. All as in the description.
excellent quality for the money
The bag is good. I liked it, but the bag came from behind the zipper bag the dog is broken, only that's why I put 4 stars. And so I would like for such money nothing was broken. I think it's expensive. I can not recommend. The goods came quickly.
Fast delivery. 8 days to Poland. great quality product.
Bought as a gift. The thing is decent, high-quality and functional
Arrived very quickly 8 days before the Moscow region! The quality is excellent, phone and passport fits!!!
The bag came on time. The store is well done. Everything is stitched smoothly, qualitatively. Packed very well. The color corresponds to the photo of the seller. The bag does not smell. Very satisfied. I will order from this seller again.
Great product. Top store. Very classy bag. Worth buying
Handbag is nice, stylish. Packed was securely. The Krasnodar region was less than a month. The track was kept all the way.
I love it, super good quality. Very fast shipping, perfect size, lovely color. It doesn't smell like plastic.
Sorry I'm late, this was great product and I'm very satisfied.
Handbag is wonderful. to the store-thank you!!!
Excellent and delivery and handbag. Thank you.
Happy with the purchase. The bag is cool. No smell. store recommend. I didn't talk to the seller.
Very cool and quality handbag. For a long time I wanted such a small one. I have: passport, rights, cards, money, wet wipes, keys, lipstick and even a small mirror!!! In general, everything you need. Even the cover of the bag from the inside, where the magnetic part has a pocket, there is a full-fledged access to any card or right. The only thing on the back side, the compartment on the lock (for coins, as I understand) is very close, in it you can put something that is very rare or something flat:/The color in the photo turned out cooler. She is a pleasant powder-pink shade. Delivery to Ukraine took 2 weeks. I'm pleasantly surprised, this is the first parcel with Ali came so quickly! I'm happy with the purchase, I recommend.
Handbag neat, comfortable. Shipping fast. Seller recommend